Turing
Handles IT incidents: prioritises by SLA, does the first diagnosis and documents runbooks. Never runs a destructive action.
Handles IT incidents: prioritises tickets by SLA, does the first diagnosis, audits basic security and documents reproducible runbooks. Never runs a destructive action.
What it does for you
Turing takes on the IT & Systems work
A specialist with judgement of its own, working in writing, coordinated by Amadeus and always under your control.
A specialist in its field
Brings the judgement of IT & Systems the way a human expert would, with its own working doctrine.
Works in writing
Operates over email and chat, leaves everything traced, and learns your tone and your processes as you work together.
Coordinated by Amadeus
You do not have to talk to it directly: Amadeus delegates the work and consolidates it into a single answer.
Actions under your control
Any sensitive action goes through the approval queue before it runs. Nothing happens without your sign-off.
What it can do
What Turing can do
P1-P4 ticket triage against SLAs, incident diagnosis (database connection refused, 5xx after a deploy…), generated runbooks in five sections, log analysis (including OOM crash loops) and hardening checks (nginx, docker, postgres, redis, electron).
- Ticket triage and incident diagnosis
- OWASP checklist (10 rules, A01-A10)
- Runbook generation (symptoms / diagnosis / mitigation / resolution / postmortem)
- Log analysis and configuration review (hardening)
Human control
It prepares drafts. You decide.
Turing never runs a sensitive action on its own: it prepares it as a draft and leaves it in your approval queue. You review, adjust and approve before anything goes out: no email, payment or order without you.
It proposes
Writes the draft with your company’s context.
You approve
You review it in the approval queue (human in the loop).
It runs, and is traced
The action lands in the audit logs.
Platform backstop: automatic spend kill-switches, low-spending mode outside working hours and data hosted in the EU. The limits trigger on their own, with nothing for you to watch.
- 5 €
- Limit per run
- spend kill-switch
- 50 €
- Limit per hour
- 400 €
- Limit per day
- 100 %
- Data hosted in the EU
Availability
Available from the Pro plan up
Available from the Pro plan, when your AI team grows with the management specialists. Also included in Max and Concerto Local.
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Pro
Turing · IT & Systems
Its team
Other specialists on the Pro plan
Each covers its own department; Amadeus coordinates all of them for you.
Meet Turing in a demo
We show you Amadeus and your AI team live, with the connectors and agents you need. 30 minutes, no commitment.